Terms of service

Last updated: March 7, 2026

OVERVIEW

Welcome to Prime Scents. Throughout these Terms, the words “we,” “us,” and “our” refer to Prime Scents.

Prime Scents operates this website and store, including all related information, content, features, tools, products, and services, in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced herein, including our Privacy Policy, describe your rights and responsibilities when you use our Services.

By accessing, browsing, interacting with, or purchasing from our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use certain parts of the Services, including making a purchase, you may be asked to provide information such as your email address, billing details, payment information, and shipping information. You agree that all information you provide is accurate, current, and complete, and that you have the right to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may not transfer, sell, assign, or otherwise grant access to your account to another person.

SECTION 2 - OUR PRODUCTS

We make every effort to display our fragrances, diffusers, scent systems, and related products as accurately as possible. However, we do not guarantee that product images, colors, finishes, packaging, or other visual details will appear exactly the same on your device or in person.

All product descriptions, pricing, availability, and specifications are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities sold to any customer, household, region, or jurisdiction.

SECTION 3 - ORDERS

When you place an order through our store, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

Your order is not accepted until payment has been successfully processed and we send you an order confirmation or shipping confirmation. We may refuse, limit, cancel, or modify an order for reasons including product availability, suspected fraud, pricing errors, or other issues with the order.

If we need to cancel or modify an order, we will attempt to contact you using the email address, phone number, or billing information provided at checkout.

Your purchase is subject to our Return & Refund Policy.

You represent that purchases made through our store are for personal or household use and not for unauthorized resale or export.

SECTION 4 - PRICES AND BILLING

All prices posted on our website are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed and will be shown at checkout and in your order confirmation.

Unless otherwise stated, posted prices do not include taxes, shipping fees, handling fees, customs duties, or import charges.

You agree to provide current, complete, and accurate account and payment information for all purchases made through our Services. You further agree to promptly update your information, including billing address, email address, and payment details, so that we can complete your transactions and contact you if needed.

By submitting payment information, you represent and warrant that:

  • the payment information provided is accurate,

  • you are authorized to use the payment method,

  • and you will pay all charges incurred, including applicable taxes and shipping charges.

SECTION 5 - SHIPPING AND DELIVERY

Shipping and delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, weather, customs processing, incorrect shipping information, or events beyond our control.

Once an order has been transferred to the carrier, risk of loss and title pass to you to the extent permitted by law.

Please review your shipping address carefully before placing your order. We are not responsible for delivery issues caused by incorrect or incomplete address information provided at checkout.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services, including but not limited to text, graphics, logos, icons, images, videos, product descriptions, branding, designs, and overall site appearance, is the property of Prime Scents, its licensors, or its affiliates and is protected by applicable intellectual property laws.

You may use the Services for personal, non-commercial use only. You may not copy, reproduce, modify, republish, upload, post, transmit, distribute, scrape, or exploit any part of the Services without our prior written consent.

“Prime Scents” and all related names, logos, product names, and branding elements are trademarks or trade dress of Prime Scents. Shopify’s name and logo are trademarks of Shopify. All other marks remain the property of their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to third-party tools or features that we do not monitor, control, or manage.

You acknowledge and agree that such tools are provided “as is” and “as available” without warranties, representations, or conditions of any kind. Your use of optional third-party tools is entirely at your own risk and subject to the terms of the applicable third-party provider.

We may also introduce new features, tools, or resources in the future, and they will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

Our Services may contain links to third-party websites or services. These links are provided for convenience only.

We do not control and are not responsible for the content, accuracy, policies, or practices of third-party websites. If you access a third-party site, you do so at your own risk. We encourage you to review their terms and privacy policies before engaging with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Prime Scents is powered by Shopify, which enables us to operate our online store. However, any purchase you make through our store is made directly with Prime Scents, not with Shopify.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and Prime Scents, including product quality, fulfillment, shipping, returns, refunds, injury, damage, or loss arising from purchased goods or services.

To the fullest extent permitted by law, you expressly release Shopify and its affiliates from any claims, damages, or liabilities arising from or related to your transactions with Prime Scents.

SECTION 10 - PRIVACY

All personal information collected through the Services is handled in accordance with our Privacy Policy.

By using the Services, you acknowledge that you have reviewed our Privacy Policy and understand that certain information may also be collected and processed by Shopify in order to operate and improve the Services.

SECTION 11 - FEEDBACK

If you submit reviews, suggestions, ideas, comments, or other feedback to us, you grant Prime Scents a worldwide, perpetual, irrevocable, royalty-free, transferable license to use, reproduce, modify, publish, distribute, and display that feedback in any medium for any lawful purpose, including marketing and improving our Services.

You represent that any feedback you provide is accurate, does not violate the rights of any third party, and does not contain unlawful, abusive, defamatory, or harmful material.

We may, but are not required to, monitor, edit, or remove submitted content.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally there may be information on our website that contains typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct any such errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate at any time without prior notice, including after an order has been submitted.

SECTION 13 - PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services:

  • for any unlawful purpose,

  • to violate any applicable laws or regulations,

  • to infringe on our intellectual property rights or those of others,

  • to harass, abuse, defame, threaten, or harm others,

  • to submit false or misleading information,

  • to send spam or malicious content,

  • to impersonate another person or entity,

  • to interfere with the operation or security of the Services,

  • or to collect or track personal information of others without authorization.

You also agree not to upload viruses or malicious code, scrape or extract data, use bots or automated means to access the store in a harmful or unauthorized way, or bypass security or access restrictions.

We reserve the right to suspend or terminate access to the Services if we believe you have violated these Terms.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

This section applies if you use or deploy any automated software, bot, crawler, script, or agent to access or interact with the Services.

No automated system may access the Services in a way that disguises itself as a human user, bypasses security controls, overwhelms the site, scrapes protected content, or otherwise interferes with the proper operation of the Services.

We may restrict, block, or terminate access by any automated system at our discretion.

SECTION 15 - TERMINATION

We may terminate or suspend your access to the Services at any time, without notice, if we believe you have violated these Terms or if we otherwise determine it is necessary to protect our business, customers, or Services.

Any obligations or liabilities incurred before termination will survive termination.

Sections relating to intellectual property, disclaimers, limitation of liability, indemnification, governing law, privacy, and any provisions that by their nature should survive termination will remain in effect.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all products offered through the Services are provided on an “as is” and “as available” basis, except as expressly stated otherwise by Prime Scents.

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, accuracy, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, timely, or error-free, or that any product, service, information, or other material obtained through the Services will meet your expectations.

Some jurisdictions do not allow certain warranty disclaimers, so parts of this section may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, Prime Scents, its owners, officers, employees, affiliates, contractors, service providers, licensors, and partners, and Shopify and its affiliates, shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising out of or related to your use of the Services or any products purchased through the Services.

This limitation applies whether the claim is based in contract, tort, negligence, strict liability, or otherwise, even if we have been advised of the possibility of such damages.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Prime Scents, Shopify, and our affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any claims, liabilities, damages, judgments, losses, and expenses, including reasonable attorneys’ fees, arising out of or relating to:

  • your breach of these Terms,

  • your violation of any law or the rights of a third party,

  • or your misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall still be enforced to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms without affecting the validity and enforceability of the remaining provisions.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with any policies posted on our website, constitute the entire agreement between you and Prime Scents regarding your use of the Services and supersede any prior agreements or communications.

SECTION 21 - ASSIGNMENT

You may not assign, transfer, or delegate your rights or obligations under these Terms without our prior written consent.

We may assign, transfer, or delegate our rights and obligations under these Terms without restriction.

SECTION 22 - GOVERNING LAW

These Terms of Service and any disputes arising out of or relating to them shall be governed by and construed in accordance with the laws of the State of Florida, without regard to conflict of law principles.

Any legal action or proceeding arising out of or relating to these Terms shall be brought in the state or federal courts located in Florida, and you consent to the jurisdiction of those courts.

SECTION 23 - HEADINGS

The headings in these Terms are provided for convenience only and do not affect their interpretation.

SECTION 24 - CHANGES TO THESE TERMS

We reserve the right to update, change, or replace any part of these Terms of Service at any time by posting changes on this page.

It is your responsibility to review these Terms periodically. Your continued use of the Services after any changes are posted constitutes your acceptance of those changes.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Prime Scents
Email: info.primescents@gmail.com
Address: 3050 SW 14th Pl, Boynton Beach, FL 33426, United States
Website: https://primescents.shop